FAQs

Frequently Asked Questions

Below are the most frequently asked questions from travelers like you. If you have a question that does not appear in this list, please contact us.

  • What COVID-19 health security measures have been taken at the Petit Palace Tamarises?

    At the Petit Palace Tamarises we have adopted numerous measures to take care of you and take care of ourselves, such as hotel health insurance, online pre-check-in, social distance markers, disinfection of suitcases, partitions, temperature taking for customers, security amenities kit, key disinfection, hydrogel dispensers, mandatory use of masks by clients and staff, more intensive room cleaning, breakfast with room service, PPE available, capacity control, uniform cleaning at 60ºC ...

  • Is the Petit Palace Tamarises a pet friendly hotel that allows the accommodation of pets?

    Yes, the Petit Palace Tamarises is a pet friendly hotel in Getxo that allows pets. We offer a bed, bowl and food for your pet.

  • Can I stay at the Petit Palace Tamarises once I have checked out?

    Yes, the Petit Palace Tamarises allows a free flexible departure time on Sundays and Mondays until 3:00 p.m. upon availability. Confirm conditions with reception.

  • What interesting places are close to the Petit Palace Tamarises?

    The Petit Palace Tamarises is a hotel located in Muelle Ereaga Kaia, 4. Located in Getxo Bilbao, this boutique hotel in front of the Ereaga Beach is a few steps from Algorta's Old Port and the Arriluce breakwater, close to Serantes and Portugalete, Las Arenas, Algorta, Romo, Neguri and Andra Mari, as well as some main attractions nearby (Puente Colgante, La Galea and Aixerrota routes, Bilbao old town...).

  • Does the internet Wi-Fi connection have any cost at the Petit Palace Tamarises ?

    Clients' internet connection is free at the Petit Palace Tamarises. In addition, our hotel in Madrid offers a MIFI service, internet with free data throughout the city.

  • Is the Petit Palace Tamarises adapted to accommodate guests with accessibility needs?

    Yes, the Petit Palace Tamarises hotel is a hotel adapted for people with disabilities. Check with the hotel reception for adapted services and facilities such as rooms for people with reduced mobility.

  • What kind of family services with children does the offer?

    The Petit Palace Tamarises is a Getxo hotel ideal for families with children. We have family rooms for up to 4 people, free breakfast for children booking on the official website, gifts for children ...

  • What entertainment options does the Petit Palace Tamarises offer?

    The Petit Palace Tamarises offers you some special services such as bicycle rental, MIFI, wifi, room service, 24 hours reception, meeting rooms...