FAQs

Below are the most frequently asked questions from travelers like you. If you have a question that does not appear in this list, please contact us.

• What type of hotel is Petit Palace Tamarises?

  Located facing Ereaga Beach, the Petit Palace Tamarises is an emblematic hotel designed for travelers like you, with all the essential services for a perfect stay on the Basque coast.

• What category does Petit Palace Tamarises belong to?

  The Petit Palace Tamarises is a modern and comfortable 3-star hotel. It's a well-known beach hotel.

• Who is Petit Palace Tamarises oriented towards?

  The accommodation proposal at the Petit Palace Tamarises caters to different types of travelers: adults, families with children, couples, surfers, groups of friends, and professionals, thanks to its privileged location facing the beach.

• Is Petit Palace Tamarises suitable for families with children?

  Situated in front of the beach, the Petit Palace Tamarises is a family-friendly hotel that offers useful services for families with children such as cribs, bunk beds, high chairs, gifts for the little ones, leisure bikes, and specially designed breakfasts for them. Experience staying at the family-friendly hotels of Petit Palace Hotels.

• What are the check-in and check-out times at Petit Palace Tamarises?

  The check-in time at the Petit Palace Tamarises is at 14:00, while check-out is at 12:00.

• Is it possible to check in earlier than the designated time at Petit Palace Tamarises?

  Yes, at the Petit Palace Tamarises, early check-in is possible, subject to room availability. Get in touch with our reception team to confirm this possibility.

• Can you stay in Petit Palace Tamarises after checking out?

  The Petit Palace Tamarises allows access to its common areas, such as the reception and the lobby bar. We also offer luggage storage at the reception to secure your belongings while you enjoy Getxo until the last moment.

• If I arrive early at Petit Palace Tamarises, can I enjoy the facilities?

  Welcome to the Petit Palace Tamarises. If you arrive early, you can enjoy our facilities and the beach while we prepare your room. Contact our reception and discover the hotel's services.

• Can I store my luggage before check-in or after check-out at Petit Palace Tamarises?

  Yes, at the Petit Palace Tamarises, we take care of your luggage if needed. Contact our reception staff first to arrange the transfer of your bags before and after your trip.

• Does Petit Palace Tamarises serve a buffet breakfast?

  Yes, the Petit Palace Tamarises breakfast offers a buffet, both classic and healthy, with a wide range of sweet and savory options and products for children.

• Are there dining options available for people with food intolerances at Petit Palace Tamarises?

  At the Petit Palace Tamarises, our buffet breakfast includes options for travelers with allergies or intolerances, such as gluten-free products, vegan options, lactose-free milk, and healthy food. Contact us for more details on these options.

• Does Petit Palace Tamarises have a restaurant?

  No, it's common for Tamarises Restaurant customers to confuse it with Petit Palace Tamarises, but the Petit Palace Tamarises does not have its own restaurant. We have a breakfast room overlooking the sea and organize private events and meetings with food and beverage service, but we do not have our own restaurant.

• Is breakfast complimentary at Petit Palace Tamarises?

  You can choose to stay with or without breakfast included at the Petit Palace Tamarises. If you choose to exclude it, you can still enjoy it for an additional cost.

• What are the breakfast hours at Petit Palace Tamarises?

  Enjoy breakfast at the Petit Palace Tamarises from Monday to Friday from 7:00 to 10:30 and on weekends from 7:30 to 11:00.

• Are cots available in the rooms at Petit Palace Tamarises?

  Yes, at the Petit Palace Tamarises, a family-friendly place, we have cribs for babies. Request one when making your reservation or at reception, and we will set it up in your room for your baby's comfort.

• Does Petit Palace Tamarises offer laundry service?

  Yes, the Petit Palace Tamarises offers laundry service during your stay. Inquire at reception for details of this service, including delivery times and additional costs.

• What types of rooms does Petit Palace Tamarises have?

  The Petit Palace Tamarises offers single-use double rooms, double rooms, sea view doubles, triples, sea view quadruples, quadruples with balcony and sea views, interior quadruples, apartments, and junior suites.

• Are there safes in the rooms at Petit Palace Tamarises?

  Yes, all rooms at the Petit Palace Tamarises have a safe for your convenience.

• Are hairdryers available at Petit Palace Tamarises in the rooms?

  Yes, in all rooms at the Petit Palace Tamarises, you'll find a hairdryer available in the bathroom.

• Are there minibars or refrigerators in the rooms at Petit Palace Tamarises?

  Yes, all rooms at the Petit Palace Tamarises have a minibar to store drinks, food, or items that require refrigeration.

• Is Petit Palace Tamarises a pet-friendly accommodation?

  Yes, the Petit Palace Tamarises is a pet-friendly accommodation that allows dogs, birds, cats, and other domestic pets.

• Are pets allowed in the rooms at Petit Palace Tamarises?

  Yes, the Petit Palace Tamarises is a pet-friendly hotel that allows you to stay with your furry companion in the room you reserve.

• Is there a cost for accommodating pets at Petit Palace Tamarises?

  Yes, the Petit Palace Tamarises is pet-friendly and does not have additional costs if you book through our official website. If booking through an unofficial website, the additional cost for the pet's stay is €25.

• What pet services does Petit Palace Tamarises offer?

  At the Petit Palace Tamarises, we provide water dispensers and special beds for your pet.

• In what languages is reception attended at Petit Palace Tamarises?

  At the Petit Palace Tamarises, our reception team will be happy to assist you in Spanish, French, Italian, Portuguese, and English.

• What services does Petit Palace Tamarises offer at reception?

  At Petit Palace Tamarises, we offer useful services such as Wi-Fi internet, laundry, free bicycle rental, personalized attention, MIFI device, and tourist information, among others.

• What is the smoking policy at Petit Palace Tamarises?

  At the Petit Palace Tamarises, smoking is prohibited in the rooms, making it a smoke-free hotel.

• Is Petit Palace Tamarises a hotel committed to environmental sustainability?

  Yes, the Petit Palace Tamarises is committed to environmental management through energy efficiency programs, water conservation, waste reduction, and sustainable sourcing.

• Do the rooms at Petit Palace Tamarises have free Wi-Fi?

  Wi-Fi internet connection at the Petit Palace Tamarises is completely free for our travelers, and you can enjoy excellent internet quality both in the rooms and in the common areas.

• What parking options does Petit Palace Tamarises offer?

  Petit Palace Tamarises is a good hotel if you're traveling with your own vehicle. It's possible to park outside the hotel and by Ereaga Beach. From June to September, there's a blue zone (with a maximum stay time of 24 hours) and during high season and beach days, it fills up easily. Contact us to learn more about parking options at our hotel.

• Are there accessible rooms for people with disabilities at Petit Palace Tamarises?

  At the Petit Palace Tamarises, you'll find accessible rooms with spacious areas and bathrooms adapted for people with disabilities. Inquire at reception for more details about the facilities we offer for travelers with disabilities.

• Are there discounts for returning guests at Petit Palace Tamarises?

  At the Petit Palace Tamarises, you'll get benefits from your first stay by joining the Tripster Club, where you can enjoy a 10% discount at any of our ICON and PETITPALACE HOTELITY hotels. Accumulate bookings and get discounts on future stays, restaurants, and access to premium services. I want to be a Tripster!